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Emergency lockouts

Expect to show ID and proof that you live at the address or own the vehicle before entry; non-destructive entry is tried first where the lock allows.

Key in a lever lockset on a door
Photo: Belchers Albert, Wikimedia Commons, CC BY-SA 3.0

What this covers

Locked out of a house, unit or car, a key snapped in the lock or a lock that will not turn.

Before the locksmith arrives

  • Wait somewhere safe and well lit, especially at night.
  • Have ID and proof of address or vehicle ownership ready.
  • Do not force the door or window — frame and glass damage usually costs more than the lock.

Locked out, lost keys or need new locks? Tell us what is happening. Request a locksmith